Business Update 21/06/2022
21 June 2022 NEWS
We recently communicated to you that Wilson & Bradley was adopting a new system and highlighted to you the issues we were experiencing due to this changeover.
Our staff continue to work tirelessly to minimise the impacts to our customers, with lots of headway made on orders processed over the weekend.
The good news is, we will be reinstating next day delivery (metropolitan customers) and click and collect for both Adelaide and Perth branches from today.
However, our Sydney, Melbourne and to a lesser extent Brisbane warehouses are still delayed with order processing. Therefore, we cannot guarantee next day delivery and cannot reinstate our click and collect service in these branches until further notice.
We will continue to update you as our delivery services return to normal and click and collect becomes available in the remaining branches. We thank you for your continued patience and support at this time and we look forward to delivering our regular customer experience as soon as possible.
Please keep in touch with your local BDM for any specific updates and enquiries.