Covid-19 National Update October 2021

Covid-19 National Update
26/10/2021 

Wilson & Bradley’s greatest priority is the safety and well-being of it’s employees, customers and community.

As the National Coronavirus (COVID-19) situation continues to evolve, we are taking additional steps to ensure that this priority is paramount. To this end, please note the following status.

Showrooms

• SA, WA & QLD showrooms open for pre-booked appointments only

• All other showrooms remain closed until further notice

Trade Counters

•  Adelaide, Brisbane and Perth trade counters are open for pre-paid order collection

Trade counter conditions

• Adelaide, Brisbane & Perth trade counters are open on a click and collect basis only. All orders must be paid for prior to order collection.

• Last pick up orders must be placed by 12pm and orders wanting to be collected at 8am must be placed and paid for by 2:30pm the previous day.

• No changes to pick-up orders will be accepted under any circumstances. If a customer wishes to add to or make changes to their order, a further 2-hour collection time will apply.

• Trade accounts must have enough credit on their account to cover their order and COD customers will be required to present photo identification when collecting their order.

• To avoid customers having to wait for their order, any orders placed outside of normal operating hours (2pm – 8am) must allow a minimum of 2 hours for orders to be prepared the next morning. These orders will be available for collection from 10am.

Showrooms

SA, WA & QLD showrooms available for pre-booked appointments only. Book an appointment online or by calling our customer service department on 1800 633 507.

All other showrooms will remain closed until further notice.